You can choose, for example, to count once every six months. Of course, products sometimes break in the warehouse. If the picker or forklift driver reports this neatly to the supervisor, this product can be removed in the system. If that doesn’t happen, the actual stock doesn’t match with the numbers in CORAX. It’s wise to occasionally compare the actual stock with the stock in your software. This also saves a lot of time with a “wall to wall count”, whereby the entire operation often comes to a standstill. Counting and picking often does not go together. Incidentally, that is something CORAX can do: count and pick at the same time. CORAX will take into account the order picks and replenishments that occur during the count.
The counting process is supported both by the CORAX App and manually by paper. If there is a difference between the counted quantity and the quantity according to the CORAX system, the supervisor can request a recount from the operator. Ultimately, the supervisor decides to accept the differences or ignore a counting result. Accepting the counting differences will result in adjustments to the inventory communicated to the linked system. While counting, the person doing this will not see in advance how many items should be in a location.
The counting document contains the final numbers with an option to “Approve” or “Recover” as follow-up options if the number does not match. As a virtual lost and found location, a fictitious rack can be created where, for example, a surplus can be booked that must fall outside the counting range.