Recall warehouse? An important aspect of food safety is traceability: being able to quickly trace (ingredients of) food products back to the source. Every food distributor must be able to comply with these regulations, as this is required by law. Within CORAX, it is clearly demonstrated where all food products come from: from which batch, with what best-before-date, with what license plate (SSCC) and to which buyer the goods have been shipped. With this information it is easy to trace and block all goods that have hit the warehouse and if necessary, to quickly retrieve it from the chain through a recall.
How Does Recall Work?
Depending on your jurisdiction, food safety laws can differ, but they are always meant to protect the interests of consumers, especially with products that can lead to health complications.
The idea of a recall tends to come around when there is a known issue with an ingredient or an entire product. Two basic actions need to be taken. The first is on the pre-sale side. A manufacturer must be able to identify if the issue lies within the plant or with an ingredient in the product. Once that is completed, the supply chain is halted from that point to prevent any more from entering circulation.
Second, consumer protection must go into full effect. This means tracing goods that have already left the warehouse and requesting that they be sent back. Reimbursements typically follow, but it is much less costly to deal with that than the multitude of lawsuits that could be around the corner.
Does CORAX Help Me with Finding Buyers that Have Goods for Recall?
The CORAX system aids with as many areas of the manufacturing process as possible. While it is unfortunate, recall is sometimes a reality that manufacturers must go through when things do not go as planned.
As far as the CORAX system is concerned, it is intended to yield as much useful information as possible to help with the traceability aspect. If you cannot establish a trail of movement, it means there has been a failure in the supply line. The said failure tends to be in data retention, so the WMS handles all of that for you by retaining the relevant details. Of course, this is done in a way that makes retrieving them straightforward and user-friendly.
Some of the relevant details that help to identify where food products come from include the best before date and the SSCC. There are even insights to tell where goods have already been shipped to.
What Can I Do from CORAX with the Available Information?
After you have collected the required insights with the CORAX system, the next step is for you to act. Of course, the WMS cannot assist you in calling the customers and sending out the necessary email messages that you may want. However, its functionality allows it to point you in the right direction, so you know where you should be looking to take the necessary precautions.
First, you have a job to identify where ingredients are coming from and where finished goods have been going. With this information, you can reach out to the required suppliers, halts necessary operations, and effectively reach out to every customer who has already received the goods.
You also get to take advantage of the stock blocking function. When you do so, until you remove the block and approve the release of the items, they cannot be taken for sale to any customer.