What is e-Fulfillment?
There is no clear definition yet of what e-fulfillment comprises, but we describe here what CORAX can offer you in this area. In general, e-Fulfillment includes all actions required to deliver an online order to a customer; it is also referred to as pick-and-pack fulfillment services. How this process works, is an important key to the customer experience.
For e-commerce, e-Fulfillment includes everything from the online checkout process, the payment provider and the order management system to the steps taken to pick, pack and ship the order. CORAX focuses on the process within the warehouse walls and can be linked – through an API – to all other systems involved in the process, such as webshop and shipping software.