Delivery management, which is also known as fleet management, is a task that involves using management processes to make sure goods are transported from one location to another efficiently, effectively, and punctually.
It is made up of the company, technologies, and administrative efforts. All these are supervised based on a thorough plan that provides the technical and business functions required to successfully deliver what the customer anticipates receiving.
A delivery manager is responsible for overseeing local delivery and driver operations. That is why they are commonly known as the middleman between warehouses and drivers making deliveries.
Digital logistics software is typically used to ensure operations run smoothly. Its elements include planning, managing, and executing delivery activities, so communication flows and mishaps are minimized.
There are many moving parts involved in the delivery management process, such as route optimization, proof of delivery, and vehicle tracking. In some companies, especially in more modular operations where orders are processed programmatically, the delivery process is quite complex.